SHIPMENT TIMES ~ PLEASE NOTE: Stock wig orders are processed the Wednesday following the purchase date. Orders placed on Wednesday are included with the week's orders.
Freestyle wigs ship in 5 business days following the Wednesday after purchase, usually Wednesday of the following week.
Styled wigs ship in 7-9 business days following the Wednesday after purchase, usually by Saturday of the following week.
Custom wigs and hair units are processed the Wednesday following purchase date, and then ship in 3-6 weeks thereafter depending on the production time you choose on the order form.
IMPORTANT:Stock and custom orders can be delayed up to 2 weeks during factory closings, Chinese holidays and US Government holidays.
Please make sure you agree with delayed shipping exceptions and standard shipping times before finalizing payments.
Orders ship with the USPS, 2-3 Day Priority within the United States. Shipments to Hawaii and Alaska can take up to 7 business days.
All International First Class orders (under one pound) are FREE for orders $100 or more. Packages weighing more than 1 lb will be invoiced for our standard shipping cost for Priority International.
Priority Shipping is FREE for domestic shipments $100 or more within the US.
IMPORTANT: We will not be responsible for any packages over $100 that are verified lost during transit or as delivered if a signature is not requested. For the security of your order, a signature at delivery is strongly recommended. The cost is $6 extra.
Please read our policies for warranties, disclaimers, returns and shipping terms before finalizing payments.
If you have questions, concerns or need assistance with ordering, please contact me at 252-562-9499.